Terms of Service

Terms and conditions for using Roulette CRM

Effective Date: 12/27/2025

Last Modified: 12/27/2025

Important Notice About Your Data

Your data belongs to you and only you. Roulette will NEVER share, sell, rent, or disclose your confidential business information, deal flow data, or any personal information to venture capital firms, competitors, third-party marketing companies, or any external parties without your explicit written consent. Your trust is our foundation.

1. Acceptance of Terms

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you (either an individual or an entity, referred to as "you", "your", or "User") and Roulette Inc. ("Roulette", "we", "us", or "our"), governing your access to and use of the Roulette platform, including our website located at useroulette.com (the "Website"), our software-as-a-service CRM platform (the "Platform"), our browser extensions (the "Extension"), our mobile applications (the "Apps"), our application programming interfaces (the "API"), and any related services, features, content, or applications offered by Roulette (collectively, the "Services").

BY ACCESSING OR USING THE SERVICES, CREATING AN ACCOUNT, OR CLICKING "I ACCEPT" OR "I AGREE" TO THESE TERMS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICES.

These Terms apply to all Users, including but not limited to visitors, registered users, and any person or entity that accesses or uses the Services. If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and "you" and "your" shall refer to such entity.

2. Description of Services

Roulette is a comprehensive Customer Relationship Management (CRM) and automation platform specifically designed for Venture Capital firms, private equity firms, angel investors, and investment professionals (collectively, "VC Firms"). Our Services include, but are not limited to:

2.1 Core Platform Features

  • Deal Flow Management: Web-based CRM platform for tracking, managing, and analyzing investment opportunities, portfolio companies, and deal pipelines
  • AI-Powered Analysis: Artificial intelligence and machine learning systems for automated data extraction, pitch deck analysis, company research, and investment thesis generation
  • Document Processing: Automated conversion, storage, and analysis of pitch decks, financial documents, and business plans from various sources including DocSend, Pitch, Google Drive, and direct uploads
  • Email Integration: Proprietary email forwarding system that processes deal flow emails and automatically creates company records with AI-extracted data
  • Browser Extension: Chrome extension for capturing and analyzing website content, company homepages, and public information
  • Data Management: Custom fields, pipeline stages, tags, and organizational structures tailored to VC workflows
  • Collaboration Tools: Team features including @mentions, notes, activity logs, and shared workspaces
  • API Access: RESTful API for programmatic access and integration with third-party tools
  • Integration Ecosystem: Connections to Zapier, Tally Forms, and other business applications

2.2 AI Credits and Processing

Certain features of the Services require "AI Credits" for processing. Each subscription plan includes a monthly allocation of AI Credits. AI Credits are consumed when using features such as pitch deck analysis, data extraction, email parsing, and other AI-powered functionality. Additional AI Credits may be purchased on a pay-as-you-go basis. Unused AI Credits do not roll over to subsequent billing periods unless otherwise specified in your subscription plan.

2.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, including but not limited to features, functionality, pricing, and availability. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services, except as expressly provided in these Terms.

3. Account Registration and Eligibility

3.1 Eligibility Requirements

To create an account and use the Services, you must: (a) be at least 18 years of age or the age of majority in your jurisdiction; (b) have the legal capacity to enter into a binding contract; (c) not be barred from using the Services under applicable laws; (d) provide accurate, current, and complete information during registration; and (e) maintain and promptly update your account information.

3.2 Account Creation

When creating an account, you must provide accurate and complete information, including but not limited to your full legal name, valid email address, company name, and billing information. You agree to promptly update your account information to maintain its accuracy and completeness. Providing false, inaccurate, or misleading information may result in immediate termination of your account.

3.3 Account Security

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username, password, API keys, and any other authentication methods. You agree to: (a) choose a strong, unique password; (b) not share your credentials with any third party; (c) not use the same password for multiple services; (d) enable multi-factor authentication if available; and (e) immediately notify us of any unauthorized access or security breach.

You are responsible for all activities that occur under your account, whether or not authorized by you. We are not liable for any loss or damage arising from unauthorized use of your account. You agree to indemnify us against any claims arising from unauthorized use of your account that results from your failure to maintain adequate security.

3.4 Account Types and Team Management

Roulette offers both individual accounts and team accounts. Team accounts allow multiple users within your organization to collaborate on shared data. The account owner is responsible for managing team member access, permissions, and compliance with these Terms. All team members must comply with these Terms, and the account owner is responsible for the actions of all team members.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use the Services solely for lawful business purposes related to venture capital investing, deal flow management, portfolio management, and related investment activities. You agree to use the Services in compliance with all applicable local, state, national, and international laws, rules, regulations, and industry standards.

4.2 Prohibited Uses

You expressly agree NOT to use the Services to:

  • Violate any applicable laws, regulations, or third-party rights, including intellectual property, privacy, or publicity rights
  • Engage in any activity that infringes or misappropriates the intellectual property rights of others
  • Upload, post, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable
  • Transmit any viruses, worms, trojan horses, malware, ransomware, or any code of a destructive or malicious nature
  • Attempt to gain unauthorized access to any portion of the Services, other user accounts, or any computer systems or networks connected to the Services through hacking, password mining, or any other means
  • Use any automated means, including robots, spiders, scrapers, or data mining tools, to access, monitor, or copy any portion of the Services without our prior written permission
  • Use the Services to send spam, unsolicited communications, or engage in any form of commercial solicitation
  • Interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services
  • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying algorithms of the Services
  • Create derivative works based on the Services or use the Services to develop competing products or services
  • Remove, obscure, or alter any copyright, trademark, or other proprietary rights notices contained in or on the Services
  • Use the Services to analyze or access websites without proper authorization or in violation of website terms of service
  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity
  • Collect or store personal data about other users without their express consent
  • Use the Services in any manner that could damage, disable, overburden, or impair our servers or networks

4.3 Browser Extension Specific Terms

Our browser extension operates only when you explicitly activate it on a specific website. When using the Extension, you represent and warrant that: (a) you have the legal right to access and capture content from websites you analyze; (b) you will comply with all applicable terms of service of websites you visit; (c) you will not use the Extension to access password-protected areas without authorization; (d) you will not capture or analyze content containing personal information of third parties without proper legal basis; and (e) you are solely responsible for ensuring compliance with applicable data protection laws.

We are not responsible for your use of the Extension or any claims arising from unauthorized capture or analysis of third-party content. You agree to indemnify and hold us harmless from any claims related to your use of the Extension.

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Services and all content, features, and functionality thereof, including but not limited to all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement, are owned by Roulette, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business purposes. This license does not include any right to: (a) resell or make commercial use of the Services; (b) modify or make derivative works of the Services; (c) use any data mining, robots, or similar data gathering or extraction methods; or (d) download (other than page caching) any portion of the Services except as expressly permitted.

The Roulette name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Roulette or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

5.2 Your Content and Data

You retain all ownership rights to the content, data, and information you submit, upload, or transmit through the Services ("User Content"), including but not limited to deal flow data, company information, documents, notes, and any other materials. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content solely for the purpose of providing, maintaining, and improving the Services.

You represent and warrant that: (a) you own or have the necessary rights, licenses, consents, and permissions to submit the User Content and grant the foregoing license; (b) your User Content does not and will not infringe, violate, or misappropriate any third-party rights; and (c) your User Content complies with these Terms and all applicable laws.

5.3 Confidentiality and Data Protection

STRICT NON-DISCLOSURE COMMITMENT

We will NEVER share, sell, rent, license, disclose, or transfer your User Content, deal flow data, portfolio information, investment theses, or any confidential business information to:

  • Other venture capital firms or investors
  • Competing VC firms or portfolio companies
  • Marketing companies or advertising networks
  • Data brokers or aggregators
  • Any third parties for their commercial benefit
  • Anyone without your explicit, prior written consent

Your data remains strictly confidential and is used exclusively to provide the Services to you. We treat your information with the highest level of security and confidentiality, equivalent to attorney-client privilege in spirit.

5.4 Feedback

If you provide us with any feedback, suggestions, or recommendations regarding the Services ("Feedback"), you grant us an unrestricted, perpetual, irrevocable, non-exclusive, fully paid-up, royalty-free right to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner and for any purpose without compensation or attribution to you.

6. Subscription Plans and Payment Terms

6.1 Subscription Plans

Access to the Services requires a paid subscription. We offer various subscription plans with different features, user limits, and AI Credit allocations. Current pricing and plan details are available at useroulette.com/pricing. We reserve the right to modify our pricing and plans at any time, provided that changes to existing subscriptions will not take effect until the end of the then-current billing period.

6.2 Billing and Payment

Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. You agree to pay all fees associated with your subscription using a valid payment method. You authorize us to charge your payment method automatically on a recurring basis according to your billing cycle. All fees are non-refundable except as expressly provided in these Terms or required by law.

You are responsible for providing accurate and current billing information. If your payment method fails or your account is past due, we may suspend or terminate your access to the Services until payment is received. You remain responsible for any uncollected amounts.

6.3 AI Credits and Usage-Based Charges

Each subscription includes a monthly allocation of AI Credits. If you exceed your monthly allocation, you may purchase additional AI Credits at our then-current rates on a pay-as-you-go basis. Additional AI Credit charges will be billed to your payment method at the end of each billing period. We will provide reasonable notice before charging for additional AI Credits.

6.4 Taxes

All fees are exclusive of applicable federal, state, local, and foreign taxes, levies, or duties ("Taxes"). You are responsible for paying all Taxes associated with your subscription, except for taxes based on our income. If we are required to collect or pay Taxes, they will be invoiced to you and you agree to pay such Taxes unless you provide us with a valid tax exemption certificate.

6.5 Refund Policy

Subscription fees are generally non-refundable. However, if you are not satisfied with the Services within the first 14 days of your initial subscription, you may request a full refund by contacting our support team at support@useroulette.com. After the initial 14-day period, all fees are final and non-refundable.

7. Data Privacy and Security

7.1 Privacy Policy

Your privacy is of paramount importance to us. Our collection, use, and protection of your personal information and User Content is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to our collection and use of your information as described in the Privacy Policy.

7.2 Data Security Measures

We implement industry-standard technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include but are not limited to:

  • Encryption of data in transit using TLS/SSL protocols
  • Encryption of data at rest using AES-256 or equivalent
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Regular data backups and disaster recovery procedures
  • Employee training on data security and privacy
  • Compliance with SOC 2 Type II and other security standards

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security and you use the Services at your own risk.

7.3 Data Processing and AI Analysis

By using the Services, you acknowledge and agree that we will process your User Content using artificial intelligence and machine learning systems to provide features such as data extraction, company analysis, and investment insights. Our AI systems are designed to operate solely for the purpose of providing the Services to you and do not share or expose your data to other users or external parties.

We may use aggregate, anonymized, and de-identified data derived from User Content to improve our AI models and Services, provided that such data cannot be used to identify you or your specific deal flow information.

7.4 Data Retention and Deletion

We retain your User Content for as long as your account is active or as necessary to provide the Services. Upon termination of your account, we will delete your User Content within 90 days, except where retention is required by law or for legitimate business purposes such as dispute resolution or fraud prevention. You may request deletion of your data at any time by contacting us at privacy@useroulette.com.

7.5 GDPR and International Data Transfers

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. We may transfer your data to the United States or other jurisdictions where we or our service providers operate. Such transfers are made pursuant to appropriate safeguards, including Standard Contractual Clauses.

8. Term, Termination, and Suspension

8.1 Term

These Terms commence on the date you first access the Services and continue until terminated in accordance with this Section 8.

8.2 Termination by You

You may terminate your account at any time by contacting our support team at support@useroulette.com or through your account settings. Upon termination, your subscription will remain active until the end of your current billing period, after which it will not renew. You will not receive a refund for any unused portion of your subscription, except as provided in Section 6.5.

8.3 Termination or Suspension by Us

We reserve the right to suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Violation of these Terms or our Acceptable Use Policy
  • Failure to pay fees when due
  • Fraudulent, abusive, or illegal activity
  • Conduct that harms or threatens other users or the Services
  • Upon your request
  • At our sole discretion for any other reason

We will make reasonable efforts to notify you of any suspension or termination and provide an opportunity to cure violations, except in cases of serious misconduct or legal requirements.

8.4 Effect of Termination

Upon termination: (a) your right to access and use the Services will immediately cease; (b) you will no longer have access to your User Content; (c) we may delete your account and User Content in accordance with our data retention policies; (d) all licenses granted under these Terms will terminate; and (e) you remain liable for all fees and charges incurred prior to termination. Sections that by their nature should survive termination will survive, including but not limited to Sections 5 (Intellectual Property), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), and 14 (Dispute Resolution).

9. Disclaimers and Warranties

9.1 "AS IS" and "AS AVAILABLE" Basis

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ROULETTE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.

9.2 No Warranty of Accuracy or Results

WE DO NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE, RELIABLE, OR COMPLETE; (C) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS; OR (D) ANY ERRORS IN THE SERVICES WILL BE CORRECTED.

9.3 AI-Generated Content Disclaimer

THE SERVICES USE ARTIFICIAL INTELLIGENCE TO ANALYZE CONTENT AND GENERATE INSIGHTS. AI-GENERATED CONTENT MAY CONTAIN ERRORS, INACCURACIES, OR BIASES. YOU ACKNOWLEDGE THAT: (A) AI-GENERATED CONTENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY; (B) YOU SHOULD INDEPENDENTLY VERIFY ALL INFORMATION BEFORE MAKING INVESTMENT DECISIONS; (C) WE ARE NOT RESPONSIBLE FOR INVESTMENT LOSSES RESULTING FROM RELIANCE ON AI-GENERATED CONTENT; AND (D) AI ANALYSIS DOES NOT CONSTITUTE INVESTMENT ADVICE, FINANCIAL ADVICE, OR RECOMMENDATIONS.

9.4 Third-Party Content and Services

The Services may contain links to third-party websites, applications, or services that are not owned or controlled by Roulette. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party content or services.

9.5 No Investment Advice

THE SERVICES ARE TOOLS FOR MANAGING AND ORGANIZING INFORMATION. ROULETTE IS NOT A REGISTERED INVESTMENT ADVISOR, BROKER-DEALER, OR FINANCIAL PLANNER. THE SERVICES DO NOT PROVIDE INVESTMENT ADVICE, FINANCIAL ADVICE, LEGAL ADVICE, OR TAX ADVICE. YOU ARE SOLELY RESPONSIBLE FOR YOUR INVESTMENT DECISIONS AND SHOULD CONSULT WITH QUALIFIED PROFESSIONALS BEFORE MAKING ANY INVESTMENT.

10. Limitation of Liability

10.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ROULETTE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content
  • Investment losses or missed investment opportunities
  • Errors or inaccuracies in AI-generated content

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ROULETTE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

10.2 Limitation of Liability Amount

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ROULETTE'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO ROULETTE IN THE 12 MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100 USD).

10.3 Basis of the Bargain

YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY SET FORTH IN SECTIONS 9 AND 10 FORM AN ESSENTIAL BASIS OF THE AGREEMENT BETWEEN YOU AND ROULETTE, AND THAT ROULETTE WOULD NOT PROVIDE THE SERVICES WITHOUT THESE LIMITATIONS.

10.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Roulette, its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:

  • Your violation of these Terms or any applicable law or regulation
  • Your violation of any rights of any third party, including intellectual property rights or privacy rights
  • Your User Content or any content you submit, post, or transmit through the Services
  • Your use or misuse of the Services
  • Your use of the Browser Extension to access or analyze third-party websites
  • Any investment decisions made based on information obtained through the Services
  • Any breach of your representations and warranties in these Terms

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. This indemnification obligation will survive termination of these Terms and your use of the Services.

12. Service Availability and Support

12.1 Service Level

We strive to maintain high availability of the Services and aim for 99.5% uptime on a monthly basis, excluding scheduled maintenance. However, we do not guarantee uninterrupted access to the Services. The Services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.

12.2 Scheduled Maintenance

We may perform scheduled maintenance that temporarily affects service availability. We will provide advance notice of scheduled maintenance when reasonably practicable, typically via email or platform notifications. Scheduled maintenance windows are not counted against our uptime commitments.

12.3 Customer Support

We provide customer support via email at support@useroulette.com and through our in-platform support system. Support is generally available during business hours (9 AM - 6 PM EST, Monday through Friday, excluding holidays). Response times may vary based on your subscription plan and the nature of your inquiry. Priority support is available for enterprise plans.

13. Modifications to Terms and Services

13.1 Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will notify you by: (a) sending an email to the address associated with your account; (b) posting a notice on our Website; or (c) displaying a notification when you log into your account. Material changes will take effect 30 days after notice is provided, except for changes required by law, which may take effect immediately.

Your continued use of the Services after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must stop using the Services and may terminate your account as provided in Section 8.2.

13.2 Changes to Services

We may modify, update, or discontinue any aspect of the Services at any time, including features, functionality, or availability of specific features. We will provide reasonable notice of material changes to existing features when practicable.

14. Dispute Resolution and Arbitration

14.1 Informal Dispute Resolution

Before filing a claim, you agree to contact us at legal@useroulette.com and attempt to resolve the dispute informally. We will attempt to resolve the dispute through good faith negotiations for at least 30 days. Include a description of the dispute, your contact information, and the relief you seek.

14.2 Binding Arbitration

If we cannot resolve the dispute informally, any dispute arising out of or relating to these Terms or the Services will be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA). The arbitration will be conducted in Delaware, United States, or another mutually agreed location. The arbitration will be conducted by a single arbitrator, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

14.3 Exceptions to Arbitration

Either party may bring a lawsuit in court solely for injunctive relief to stop unauthorized use or abuse of the Services or infringement of intellectual property rights without first engaging in arbitration or the informal dispute resolution process.

14.4 Class Action Waiver

YOU AND ROULETTE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Roulette agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

14.5 Governing Law

These Terms and any action related thereto will be governed by the laws of the State of Delaware, United States, without regard to its conflict of laws provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies or guidelines incorporated by reference, constitute the entire agreement between you and Roulette regarding the Services and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding the Services.

15.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions will not be affected or impaired, and such provision will be reformed to the minimum extent necessary to make it valid and enforceable.

15.3 Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights and obligations hereunder, in whole or in part, without our prior written consent. Any attempted assignment or transfer in violation of this provision shall be null and void. We may assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties and their respective successors and permitted assigns.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15.6 Export Compliance

You agree to comply with all applicable export and import control laws and regulations in your use of the Services. You represent and warrant that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. government list of prohibited or restricted parties.

15.7 U.S. Government Users

If you are a U.S. government entity, the Services are "commercial computer software" and "commercial computer software documentation" as those terms are used in 48 C.F.R. §12.212, and your rights are limited to those granted to non-governmental users under these Terms.

15.8 Notice Requirements

Any notices or other communications provided by us under these Terms will be given by posting to the Services, by email to the address associated with your account, or by mail to your billing address. Notices to us must be sent to: Roulette Inc., Legal Department, [Address to be added], or via email to legal@useroulette.com. Notices by email are deemed received 24 hours after sending, provided that the sending party does not receive notice that the email was not successfully delivered.

16. Contact Information

If you have any questions, concerns, or complaints about these Terms or the Services, please contact us:

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTOOD THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO USE THE SERVICES.